DocuPet has a Help Center that houses many helpful articles about the DocuPet system, communications, and other information that is not specific to your licensing jurisdiction. Visit here.

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact San Diego Humane Society directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

All pets over the age of 4 months are required to be licensed.

Please ensure you have all the required documentation in order to license your pet. If you have all the records you need to proceed you can license your pet online, or in person at San Diego Humane Society located at 5480 Gaines St. in San Diego.

If this is your first time licensing a pet with San Diego Humane Society, click here to learn more.
If you already have an account with us or have ever licensed a pet with San Diego Humane Society, click here to learn more.

You may license in person at San Diego Humane Society located at 5480 Gaines St. in San Diego.

Refunds may be granted for a license if a pet passes or is returned within 30 days of the license purchase.

As per California State law, a pet license may not be valid at anytime a pet's rabies vaccination is expired.

Temporary licenses expire after 60 days. To convert a temporary license into a full license you must provide new proof of rabies expiration prior to the temporary license expiration date. If the rabies expiration date extends beyond the original term selected, your pet's license may be extended to the full term originally selected. If the newly provided rabies expiration date falls prior to the term end, the new license expiration date will be the same as the rabies vaccination expiration date.

San Diego Humane Society provides licensing services for the following areas: Carlsbad, Del Mar, El Cajon, Encinitas, Escondido, Imperial Beach, La Mesa, Oceanside, Poway, San Diego, San Marcos, Santee, Solana Beach, and Vista. 

Please visit San Diego Humane Society in person as kennel licensing is not processed through DocuPet. They are located at 5480 Gaines St. in San Diego.

Licenses expire at the end of the license term selected unless your pet's current rabies vaccination expiration date falls prior to the end of the term. A license cannot be valid at any time a pet's rabies is expired. If you provide new proof of rabies expiration extending beyond the original term selected prior to the license expiration date, your pet's license may be extended to the full term originally selected.

Late fees come into effect if a license is not renewed within 90 days of the original expiration date.

For all online orders a processing fee is applied on license purchases at a rate of 2.65% on eligible license/late fee products plus $0.25 per transaction.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

Please visit San Diego Humane Society in person if you are qualifying for this rate for the first time. They are located at 5480 Gaines St. in San Diego. Once the team there verifies your designation you will be able to renew online in future years.

The fine for failing to license a pet varies. A pet owner can be cited for failure to display and for not having a license.

There are no senior rates to license your pet.

Please visit San Diego Humane Society in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by San Diego Humane Society, you will be eligible to receive the new discounted rate. Otherwise, you can visit San Diego Humane Society in person at 5480 Gaines St. in San Diego and show proof of spay/neuter there.

Please visit in person at San Diego Humane Society located at 5480 Gaines St. in San Diego and they will be able to assist you.

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

Visit this page for information on licensing ordinances/bylaws: sdhumane.org/services/humane-law-enforcement/

Please get in touch with San Diego Humane Society at (619) 299-7012

Dogs are required to be licensed in all jurisdictions San Diego Humane Society serves. 

You will need to complete the required paperwork and visit San Diego Humane Society in person to qualify for rabies exemption.

A rabies proof is required to prove that your pet has been vaccinated against rabies. This document must be an actual certificate - not a receipt or rabies tag.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

• The document provided is the right type of proof required.
• Pet and pet owner account data matches your own.
• The document is clear and legible.

Documentation uploaded via the online system is reviewed within two business days.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

A valid rabies proof is required to purchase a pet license. A 60 day temporary license may be issued if you do not have rabies proof at the time of licensing. Proof of spay/neuter is required to receive the discounted altered rates.